House Rules

• Entry after 3pm on the first day of booking
• Guests must vacate by 11am on the last day of booking
• No one under 25's can make a booking
• No one under 18's can be a guest in a booking
• No smoking
• Guests will be charged for any breakages or damage over and above normal wear and tear
• No music on the terrace after midnight
• Movies bought or rented on the Smart TV's will be charged at cost price plus 20%
• Guests are asked not to move the furniture
• No candles
• No parties
• No Pets

Arrival

• Guests can not gain entry to Casa Elana until after 3pm (local time) on the first day of their booking.
• Entry is "self-service". There is no one to meet you at the property.
• Entry is gained via a secure key box. The code will be sent to the email address used to make the reservation at the start of your booking. If you are unable to access this email address when in Spain, please let us know, and we'll make other arrangements.
• There is a manual on the dining table with instructions for everything in the house. If you can't work anything out, just get in touch via Whatsapp or email.
• Casa Elana will be ready to go for you. However, if there wasn't a guest in the house directly before you, you may need to perform small tasks such as putting the table and chair on the balcony, plugging in the fridge, arranging the terrace furniture etc.

Directions

Torrox Pueblo is a 45-minute drive (64 km) from Malaga Airport. The best way to travel is either by rental car or by bus. We can arrange transfers if you do not wish to rent a car or travel by bus. Please get in touch for details and costs.

By Car

Please Note: Casa Elana is listed on both Google and Apple Maps. Just search for "Casa Elana Torrox".

Please visit the Map" page for detailed directions to Casa Elana.

Kitchen Equipment Instructions

The kitchen is on the ground floor and is well equipped to cover almost all requirements. It includes the following...

• A complete dinner and cutlery set. Including dinner plates, bowls, small plates, small cups, large mugs, knives, forks, dessert spoons, and teaspoons.
• A range of cooking pots and pans.
• Wine glasses, tumblers, beer glasses, champagne flutes. An assortment of cocktail glasses.
• Coffee cafetiere / French Press.
• Combi microwave / Grill oven.
• Electric hob.
• Airfryer.
• Kettle and toaster.
• Health Grill (George Foreman).
• Iron & Ironing board (now stored in 2nd bedroom).
• Fridge with small freezer compartment.
• Range of kitchen utensils and knives.
• Tea towels, washing up liquid and general cleaning materials.
  
  

Please note: Ensure you clean the kitchen and all equipment used (grill/microwave etc.) before departure. Additional cleaning fees will apply if the cleaner needs to do it!

ALL LEFT OVER PERISHABLE FOOD MUST BE DISPOSED OF TO THE PUBLIC BINS BEFORE DEPARTURE.

Water Heater

The hot water for the house is powered by a gas water heater in the kitchen. The heater is on the wall, and the gas bottle is under the cupboard. If you can not get any hot water, please check the gas. If it's empty, there is a replacement under the stairs. If you are unsure how to connect it, please call the maintenance number listed on the Phone Numbers tab. Please see the house manual for full instructions.

Waste collection

Casa Elana doesn't have bin collections as you might have at home. Instead, you use the bins in the house provided and empty them into the big green bins at the side of the Plaza Concordia opposite on a daily basis.

Spain gets hot, so to help keep insects etc. to the minimum, it's vital that all bins are emptied daily, and no food is left on the worktops or floors.

There are new bin bags in one of the kitchen drawers.

Dining Room

You enter the dining room through the wooden barn doors from the street. There are various storage units and an extending dining table with four chairs. The internet router is located in this room. Could you not touch it? This room also has a smart TV and a large upright cooling fan.

A large storage area with a spare gas bottle is under the stairs. Also, under the stairs, there is some cleaning equipment and some beach equipment, like parasols etc. You are welcome to use these on beach days.

The Lounge

There is an aircon unit in this room.

The lounge is on the third floor at the top of the house, with french doors leading to a Juliette balcony offering views of the mountains and the Plaza opposite. It's light and airy with excellent airflow. A "bistro" style chair and table are provided for use on the balcony. These are stored in the lounge when the house is empty, place them on the balcony when you arrive, and bring them in on your day of departure.

There is a comfy Ikea two-seater sofa with a matching footstool. Plus a comfortable "Poang" Ikea chair and side table.

The lounge has a smart TV (see the Television tab) and an Alexa smart speaker (See the Alexa tab).

There are plenty of power sockets, some with UK adapters.

Bedrooms

Both bedrooms have air conditioning.

Bedroom One

Bedroom one is on the 2nd (middle) floor, with french doors leading to a Juliette balcony offering views of the mountains and the Plaza opposite.

There is a double bed with fresh linen. Spare linen is in a storage box under the bed. There are clothes hanging facilities in the alcove under the stairs. This room has an aircon unit. Please see the house manual for full instructions.

Bedroom Two

On the 3rd (top) floor, off the lounge, there is an archway (no door) to the 2nd bedroom room.

It consists of a large wardrobe, a dressing table with make-up lights and a double bed. There is an aircon unit in this room. Please see the house manual for full instructions.

The stairs to the terrace lead off this room.

This room is equipped with a hairdryer and various other hair care products. The iron and ironing board is also in this room.

Bathroom

The good-sized bathroom has a large walk-in shower with shampoo, shower gel and conditioner dispensers. There is a toilet and sink with a large mirror.

Guests are welcome to use an upright washing machine in this room. There may be a small amount of cleaning product for the machine left over from previous guests. Otherwise, you will need to supply your own. Please see the house manual for full instructions.

Sufficient Bath & beach towels will be provided for the booked guests. These can be laundered using the washing machine. If you require more, this can be arranged at an additional cost. Please leave all used towels in the shower when you depart.

There is plenty of storage in the bathroom.

The Shower

The shower gets hot water from the gas boiler in the kitchen. As such, it can take up to a minute for the hot water to "arrive" in the bathroom once the taps are turned on. Likewise, any adjustments to the temp of the water in the shower take a while to take effect.

Terrace Equipment Instructions

The private terrace isn't overlooked and is well equipped for all seasons. It gets the sun all day long! A stylish wooden pagoda covers a third of the terrace with a solid roof to protect you from the sun and occasional rain.

The terrace has stunning views of the mountains and village. And offers the best bird-eyes view of events in the Plaza De La Concordia.

Gas Barbeque

The gas BBQ is simple to use and big enough to cook a meal for four. The side-burner is great for cooking or heating water for coffee in the morning. The gas bottle sits under the grill. There is a spare bottle under the stairs if you run out.

Please ensure you thoroughly clean the BBQ after use. If the cleaner needs to clean it after you leave, there will be a €20 surcharge.

Summer Kitchen

We've equipped the terrace with a basic summer kitchen to make the most of the warmer months. There is a cupboard for keeping dry food in. A fridge for fresh food and cold drinks. Plus a selection of utensils and pans for cooking on the BBQ & side-burner.

There is running water via a hose tap but no drainage. So please ensure you use provided plastic basin for moving items to the central kitchen for washing up.

Furniture

The terrace has a large round table and four chairs for al-fresco dining. Two cushioned wicker armchairs with a side table for relaxing. And two plastic sun loungers for soaking up the sun!

Television

Casa Elana is equipped with two great flat-screen Smart TVs. One in the dining room and one in the lounge. There are Spanish terrestrial TV stations in the lounge.

Amazon Prime Streaming TV Provided

The smart TVs are connected to a local Amazon Prime account, with a great range of free streaming movies and TV shows. There is also the option to rent or buy shows to watch.

Please Be Aware: You are welcome to rent a show to watch, but you will be charged the rental or purchase cost, plus a 20% handling charge at the end of your stay.

Netflix, Disney, NowTV etc.

The smart TV's have all the popular streaming services, but you will need your own accounts to stream.

If you do log in to any service, be sure to log out before you depart.

Please see the house manual for full instructions.

Alexa

Casa Elana has three Alexa smart speakers connected to the Casa Elana Amazon Music account. You are welcome to use them.

You can ask Alexa pretty much anything.

Alexa, what's the time?

And she'll tell you the time.

Alexa, what's the weather today?

And she'll give you a full weather report.

Alexa, play hits from the '80s.

And she'll play all your favourites! (You can ask her to play other music!)

The house has three Alexa devices; the kitchen, the lounge and the terrace.

Please keep the volume to a reasonable level. And do not use the Terrace Alexa after midnight.

Hint: Ask Alexa to fart. Seriously, try it. Or not!

CCTV

For security purposes, while the house is empty, the inside and terrace of Casa Elana are covered by CCTV, with recordings stored in the cloud.

Guests are invited to turn them off on arrival by simply unplugging them from the mains power socket. See the house manual for full details.

If you wish to leave these on (for security) while at the house, you are welcome to.

We would ask you to plug them back in when you leave. And in the interim time, to not move them, so we can ensure they always point in the right direction.

If you want to turn them off only when you are in the house and put them on when you go out (for security etc.), you are welcome to. Recordings are stored for 30 days and only accessed in the event of a security issue (break-in etc.).

There are two cameras in the house. One in the dining room/kitchen and one on the terrace. They are all signposted as working CCTV cameras. You can't miss them!

Utilities (water, electric etc.)

If you need to turn off the water supply to the house (in case of a leak or something similar), the mains stop tap is behind a little metal door, on the outside front wall, just beside the front door.

If electrical trip-switches are triggered, the main fuse box is behind a plastic cover inside the door. DO NOT access this panel unless you are 100% sure you know what you're doing. Casa Elana will take no responsibility for the injury caused by accessing this box. And if any damage is done to the electrics or appliances by a guest accessing this box, the cost of repairs and replacements will be charged to the guest.

Heating / Cooling

Reverse Air Conditioning Units (hot and cold)

Casa Elana has reverse air conditioning units in the lounge and both bedrooms. These are for cooling in summer and heating in winter. Please see the house manual for full instructions.

Hot Water

The hot water comes from a gas-fired boiler in the kitchen. If you cannot get any hot water, please check the gas bottle. If it's empty, a replacement is located under the stairs. If you are unsure how to connect it, please get in touch.

Waste collection

Casa Elana doesn't have bin collections as you might have at home. Instead, you just use the bins in the house provided and empty them into the big green bins at the side of the Plaza Concordia opposite. Please ensure you empty all house bins to the big main bins daily, and be sure to deposit all rubbish in them on your last day.

There are fresh bin bags in one of the kitchen drawers. Please use them.